Social Things · Wales
Work, training and benefits
Free help with finding work, retraining, and the money you're owed.
National helplines
Also worth knowing
Working Wales
0800 028 4844Closed now · Opens tomorrow at 9am
Covers Wales only.
Mon–Thu, 9am–5pm. Fri, 9am–4:30pm. Closed on bank holidays. Free to call.
The Welsh Government's careers service, run by Careers Wales. Free help with finding work, your CV, interviews and finding a course — at any age.
Go to Working Wales (opens in a new tab)Checked on 11 July 2026 against their own page — Working Wales (opens in a new tab).
Universal Credit helpline
0800 328 5644Closed now · Opens tomorrow at 8am
Covers Scotland, England and Wales only.
Mon–Fri, 8am–6pm. Closed on bank holidays. Free to call.
For help making a claim, or with one you already have. There's a Welsh-language line on 0800 328 1744. If you're waiting on a first payment you can ask for an advance — you don't have to go without in the meantime.
Go to Universal Credit helpline (opens in a new tab)Checked on 11 July 2026 against their own page — Universal Credit helpline (opens in a new tab).
National Debtline
0808 808 4000Closed now · Opens tomorrow at 9am
Covers England and Wales only.
Mon–Fri, 9am–8pm. Closed on bank holidays. Free to call.
Free, confidential debt advice from a charity. They will go through what you owe, tell you what you actually have to pay and in what order, and talk to the people chasing you if you want them to. Nothing is sold to you.
Go to National Debtline (opens in a new tab)Checked on 13 July 2026 against their own page — National Debtline (opens in a new tab).
Your council
Councils hold the emergency funds and know what runs locally. They are the right call when a national line is closed.
Find your council (opens in a new tab)What's nearby
Give us a postcode and we'll show you what's closest.
We know of employability services across the UK — but “nearby” isn't a question we can answer without knowing where, and handing you a list of the whole country would help nobody.